B-Konnected, LLC | Resident Success® Rental Housing Certification
Resident Success® Certification  ·  Since 2018

Homes renters want to live in and stay in.

We certify rental homes on how well they are run, based on what residents share. Their anonymous, continuous feedback becomes a score and alerts in real time, so owners fix problems before they lose net operating income. Well-run homes earn the Resident Success® seal.

Well-run homes. Healthy communities. Stronger net operating income.

Resident Success® Success seal
How Resident Success® Works

One continuous cycle.

The Resident Success® cycle: 1. Residents share by QR code. 2. Team alerted. 3. Fixed early. 4. Scored and certified. 5. Listed for renters, only at the owner's request. Then it repeats, continuously.
Proven Since 2018

Results that keep people housed.

88%
Housing retention in B-Konnected, LLC portfolios, 2018 to 2026
90%
Fewer unplanned move-outs in B-Konnected, LLC portfolios, 2018 to 2026
3,200+
Households whose voices we have amplified into actionable change since 2018

Founded by Brittany Katalenas, MSW: social worker, federal housing expert, urban planner, and property manager. Winner of the 2025 Colorado Technology Association Emerging Tech Leader Award. Read our story →

“The Social Impact score [now the BK Score] provides a comprehensive understanding of resident well-being and can help predict future risks to stability.”Kathleen Osher, Assistant City Manager, City of Littleton

As featured in Denverite, 9News, Colorado Community Media, and Colorado AI News. See all coverage

Certify homes renters want to stay in.

Enroll online in minutes, or take a live walkthrough of the dashboard, your alerts, and what certification looks like for your properties.

Get Certified → Schedule a Demo