TERMS AND CONDITIONS

By using our services, you (“Customer”) agree to the following Terms and Conditions, as established by B-Konnected, LLC (“Service Provider”), a Colorado-based LLC. These terms constitute a binding agreement between you and B-Konnected, LLC, governing the use of our services.

Services and Scope

B-Konnected agrees to provide specified services according to the mutually accepted statements of work between Customer and Service Provider. All work will be conducted professionally and as outlined in each statement of work. Service Provider will designate representatives to communicate with you during the agreement, aiming to respond to your communications within three business days. Service timelines may vary due to notice periods for extended unavailability.

Customer Responsibilities

As the Customer, you agree to:

• Designate an authorized representative to coordinate communication and facilitate the agreed services.
• Cooperate with B-Konnected, providing access to personnel and resources as needed.
• Respond to communications within three business days to prevent delays in service.

Fees, Payment Terms, and Taxes

• Fees for services are payable upon completion of online form unless otherwise specified from B-Konnected, LLC. Any reoccurring monthly or annual charges will automatically be charged to your form of payment unless otherwise cancelled via written notice to B-Konnected, LLC within 15 days of the scheduled charge date.
• If automatic payment for reoccurring monthly or annual charges, you will be sent an invoice that is expected to be paid within 7 business days of invoice date.
• In the event of a billing dispute, you must notify B-Konnected within three business days. Late payments may incur interest at 8% per month or as per Colorado statutory rates.
• You will be responsible for all applicable taxes and additional credit card charges (if a credit card is used for payment), excluding those on B-Konnected’s income.

Intellectual Property

All intellectual property created or provided by B-Konnected is owned by B-Konnected, and Customer is granted a non-exclusive, limited license to use this property as specified in the agreed statement of work. Unauthorized use, duplication, or distribution of B-Konnected’s intellectual property is prohibited and may result in legal consequences.

Confidentiality

Each Party agrees to maintain the confidentiality of proprietary information disclosed by the other party in connection with the services. Confidential information shall only be used as necessary for the provision of services.

Limitation of Liability and Warranty

• B-Konnected will conduct all services in a professional manner, consistent with industry standards.
• B-Konnected is not liable for any indirect, consequential, incidental, or punitive damages, nor any damages exceeding twice the total fees paid under this agreement.
• Service Provider disclaims any additional warranties beyond those explicitly stated in this agreement.

Insurance Requirements

Both B-Konnected and the Customer must maintain general liability and worker’s compensation insurance coverage as per state requirements.

Termination and Survival of Terms

• Either Party may terminate services with written notice under specific conditions, including breach or insolvency.
• Upon termination, a final invoice will be issued, and any necessary final deliverables will be provided.
• Provisions regarding intellectual property, confidentiality, limitations on liability, and dispute resolution shall survive termination.

Dispute Resolution

Any disputes arising from this agreement shall first be subject to mediation in Denver, Colorado. If unresolved, the dispute shall be submitted to binding arbitration. Both parties will bear their own costs, and the prevailing party will be entitled to recover reasonable legal fees.

Modification of Terms

B-Konnected reserves the right to amend or modify these Terms and Conditions. Any changes will be communicated in writing and require mutual agreement.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with Colorado law.

Force Majeure

Neither party shall be held liable for delays or failure to perform due to unforeseen circumstances beyond reasonable control, including acts of God, natural disasters, and public health emergencies.

By agreeing to these Terms and Conditions, you acknowledge and consent to these guidelines as binding and legally enforceable.

Privacy Policy

B-Konnected, LLC (“Service Provider”) values your privacy and is committed to protecting the personal information of our customers (“Customer”). This Privacy Policy describes how we collect, use, and protect any personal information provided through your use of our services.

Information Collection

We may collect and process the following types of information:

• Personal Information: Includes contact details such as your name, company, email address, billing information, and other identifiers.
• Usage Data: We may collect information on how you use our website and services, including IP addresses, browser types, and page views.
• Communications: Any correspondence or inquiries between you and B-Konnected may be stored for record-keeping and quality assurance.

Use of Information

The information we collect is used for:

• Service Provision: To deliver services per the Terms and Conditions.
• Communication: To contact you regarding services, billing, and administrative matters.
• Improvements: To analyze trends and improve our services and website functionality.
• Marketing: We may use your name, logo, trademark, and/or submitted photographs in certain marketing materials to promote our services.

Data Protection

B-Konnected is committed to safeguarding your data. We employ commercially reasonable security measures to prevent unauthorized access, loss, or alteration of your information. Although no method of transmission over the internet is entirely secure, we continuously review and improve our security practices.

Sharing of Information

We will not share your personal information with third parties except in the following cases:

• Service Providers: We may share information with trusted service providers who assist us in operating our business, subject to confidentiality agreements.
• Legal Obligations: If required by law or if we believe disclosure is necessary to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity under the same privacy protections.

Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and dispute resolution. When information is no longer required, we will securely dispose of it.

Customer Rights

You have the right to:

• Access, correct, or request deletion of your personal information.
• Opt-out of receiving marketing communications from us.
• Restrict certain processing activities where appropriate by contacting us directly.

Cookies and Tracking

Our website may use cookies to enhance user experience and analyze usage patterns. You may modify your browser settings to refuse cookies; however, this may affect your ability to fully interact with certain website features.

Privacy Policy Updates

B-Konnected reserves the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

Contact Information

For any questions regarding this Privacy Policy or to exercise your privacy rights, please contact us at:

• Address: P.O. Box 40472, Denver, CO 80204
• Email: brittany@b-konnected.org

By using our services, you consent to the terms outlined in this Privacy Policy as part of your agreement with B-Konnected, LLC.

Our Terms and Conditions and Privacy Policy are effective as of 10/29/2024.